International Technical Support

Hangzhou, China
Full Time
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International Technical Support

Hangzhou, China
Full Time
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Описание вакансии

Market focus: Overseas customers and projects worldwide.

  • Assess customer requirements and conduct site surveys and technical discussions. Develop modular, scenario-based automation solutions, feasibility reports, and bidding documents.
  • Independently deliver English proposal presentations, product demonstrations, and Q&A, and support customer benchmarking to improve project win rates.
  • Troubleshoot, optimize, upgrade, commission, and rectify automation, instrumentation, and energy systems for stable operation of overseas plants.
  • Consolidate regional industry standards and application requirements into standardized solutions, manuals, and training systems to support global business replication.
  • Work with sales, R&D, and delivery teams to refine requirements and manage risks. Provide regular technical training and operations and maintenance support to customers and partners.

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Требования

  • Bachelor’s degree or above in Automation, Electrical Engineering, Instrumentation, Control Engineering, or related disciplines.
  • At least 5 years of process industry experience in instrumentation and automation systems, with knowledge of the MIV turnkey business model and PLC/DCS/SCADA/SIS applications.
  • Familiarity with industrial IoT, OT/IT convergence, and smart factory architecture, with the ability to design scenario-based solutions and solve technical problems.
  • Fluent English, with the ability to independently deliver presentations, prepare proposals, and communicate with international customers.
  • Strong cross-cultural communication and independent working skills, with availability for global travel and overseas assignments.
  • Overseas work and project management experience preferred.

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